Testimonials

Nicole Cooper

“Nicole has been managing our Property at Albion Park Rail for several months. In that time we have been thoroughly impressed with her prompt and efficient manner. Nicole’s comprehensive knowledge of the rental system is amazing. As a result we have complete confidence in Nicole’s ability to deal with our Property and tenants. She is […]

“Nicole has been managing our Property at Albion Park Rail for several months. In that time we have been thoroughly impressed with her prompt and efficient manner. Nicole’s comprehensive knowledge of the rental system is amazing.


As a result we have complete confidence in Nicole’s ability to deal with our Property and tenants. She is an absolute pleasure to deal with and i have no hesitation recommending her to any landlord seeking an agent in which they can confidently place their trust in”


Michelle Katzikis

Nicole Cooper

“I just thought id let you know how I appreciate our conversation last week. You were professional, yet you showed me kindness, compassion and understanding. I have never come across a property manager with all of these qualities. You are an absolute asset to Harrods”

“I just thought id let you know how I appreciate our conversation last week. You were professional, yet you showed me kindness, compassion and understanding. I have never come across a property manager with all of these qualities. You are an absolute asset to Harrods”


Suzanne Greentree

Danny Nesbitt

“Thanks for your help with the transaction of our new home. We would be happy to recommend you to our friends and family, nothing was too much trouble for you to follow up”

“Thanks for your help with the transaction of our new home. We would be happy to recommend you to our friends and family, nothing was too much trouble for you to follow up”


Robert & Anne Lawrence

Ashleigh Tarrant

“I spoke with Ashley today regarding my Investment Property. I just wanted to say thank you, you made the right decision in regards to the hot water, and I’m sorry it is difficult to contact us. It is certainly better than the service we have received from other agencies in the past. Its nice to […]

“I spoke with Ashley today regarding my Investment Property. I just wanted to say thank you, you made the right decision in regards to the hot water, and I’m sorry it is difficult to contact us.


It is certainly better than the service we have received from other agencies in the past. Its nice to get prompt action without being overcharged. It sets you apart from the rest.”


Steven Cole

Jamieson Harrod

I have to say that when I was initially advised that you were going to take over the management of our property, I was a bit hesitant about whether you had the necessary experience to do so. There were a few little hiccups initially because you had to take over without much background knowledge or […]

I have to say that when I was initially advised that you were going to take over the management of our property, I was a bit hesitant about whether you had the necessary experience to do so. There were a few little hiccups initially because you had to take over without much background knowledge or experience in managing the property. However, having see you develop over the year as you familiarised yourself with our property and got to know me and my expectations from you as a manager, I am very happy to say that you have changed my initial hesitation to keep my business with Harrods to now looking forward to what other initiatives you have to manage and market our property.


We are already pleased with the laminated handouts you made and left at the house, together with the complimentary packs which you organised. It is these little initiatives that you take, which make a huge difference to the experience our guests have.


Thegie and I are very pleased that we stuck it out and gave you the chance to show us that notwithstanding your relative youth and lack of experience, you have the capability to truly take charge and show initiative, drive to excel and commitment to do your best. Above all else, you are a wonderful, courteous and respectful person to deal with. You always are very pleasant, you are patient and listen openly to any complaints which I may have, especially with cleaning, etc.


We have to say, that we have had 2 experienced people managing our property before and never before have we had so many good bookings and someone who goes out of their way to show commitment to wanting to do the very best she can. You always behave very professionally and maintain a positive attitude at all times. You are always eager to please and try to find solutions to issues that arise, where your predecessors have never even bothered to try.


We are extremely grateful to you for trying to go above and beyond and are confident that you will continue to successfully manage our property going forward.


 


Jessie Moodley

Property Management Team

I wish to certify that I have noticed a dramatic improvement in the management of my rental properties over the past year. This includes residential and holiday letting. Harrods have instituted new and more formal systems that have given me more confidence that my properties are efficiently utilised without undue vacancy and that my properties […]

I wish to certify that I have noticed a dramatic improvement in the management of my rental properties over the past year. This includes residential and holiday letting. Harrods have instituted new and more formal systems that have given me more confidence that my properties are efficiently utilised without undue vacancy and that my properties are going to be respected by the tenants.


The properties are subsequently better advertised, the tenants are made aware of their rights and responsibilities while staying at the rental properties and the properties are better maintained. The reports I receive regularly from Harrods include details of expenses and maintenance, rental bookings and rent received. Over the past year these records have become fully computerised and simple to follow. It has become a simple process of me presenting these records to my accountant for accounting and tax management purposes.


I have noticed over the past year or so that it is now not necessary for me to be so involved with my rental properties as I have confidence that Harrods are looking after this for me. When I contact the Harrods office, the individual staff give me the impression that they are motivated and eager to do a “good job”. I trust that they are taking pride in their good results: the evidence is there for all to see.


 


Gordon Moller

Stephen Harrod

“Sometimes life offers you challenges which you sincerely hope someone is there to help you through, with that in mind I am offering this reference for Harrods Real Estate, especially Stephen who were absolutely wonderful in a time I needed real help. During this time, I needed to sell my brothers home, I contacted Stephen […]

“Sometimes life offers you challenges which you sincerely hope someone is there to help you through, with that in mind I am offering this reference for Harrods Real Estate, especially Stephen who were absolutely wonderful in a time I needed real help.


During this time, I needed to sell my brothers home, I contacted Stephen who offered me nothing but sound honest advice and took over the entire process, virtually making it a transparent and hassle free experience.


Nothing was too much trouble for him or the company, whenever I asked questions or needed something done, it was taken care of immediately. When offers were being taken, they used the “Buyers Price Declaration” which achieved a higher price than we ever expected.


Stephen and Harrods over delivered on what they said they could or would do and conducted the sale process with a minimum of fuss, a true professional and positive attitude and a huge amount of empathy.


I strongly recommend Stephen and Harrods Real Estate to anyone.


Thank you so much for taking the time to help me during this time.”


Pam Salisbury

Stephen Harrod

“Stephen recently sold a property for me, I can confidently say, the price achieved was excellent and the entire selling process was flawless. He is polite, professional but more importantly he is, extremely caring and informative about everything, probably more important, totally honest. Thank you Steve”

“Stephen recently sold a property for me, I can confidently say, the price achieved was excellent and the entire selling process was flawless. He is polite, professional but more importantly he is, extremely caring and informative about everything, probably more important, totally honest. Thank you Steve”


Harry Spicer OAM

Danny Nesbitt

“I couldn’t have asked for a better agent to handle the sale of my property. He achieved a result beyond my expectations”

“I couldn’t have asked for a better agent to handle the sale of my property. He achieved a result beyond my expectations”


Bryan Munkman